Terms and Conditions

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Uncle's Vape Co website if you do not accept all the terms and conditions stated on this page.

You must not:

Republish material from http://www.unclesvapeco.com/

Sell, rent or sub-license material from http://www.unclesvapeco.com/

Reproduce, duplicate, or copy material from http://www.unclesvapeco.com/

Redistribute content from Uncles Vape Co (unless content is specifically made for redistribution).

Information about us

Uncle's Vape Co is a trading name of Vape Liquid Solutions.

From his market stall in Bury, Lancashire, Uncle saw the potential in the industry and has worked alongside giants in e-liquid manufacturing.

Eligibility / Age Restrictions.

You must be 18 or over to access and purchase goods from our website.

We reserve the right to request evidence of age before accessing and using our website.

Failure to provide proof of age upon request will result in denied access to the website and cancellation to any orders.

Falsely declare your age to us and you will be held responsible for all costs, expenses, losses, damages, fines, and any other penalties we may incur as a result of your false statement.

Privacy

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Your account and rights

On our website we collect the following information:

Name
Email address
Mailing address
Phone number

This information is collected from you when your register on our website or place an order with us.

What are your rights?

You have the right to access and request information about the personal data we hold on you at any time.

You have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.

You have right to object to direct marketing. You can opt out from each email instruction or contact us by email.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our website, you agree to be bound to and abide by these linking terms and conditions.

Our Products

Uncle's Vape Co products contain propylene glycol (PG), vegetable glycerine (VG), flavourings, water and sometimes nicotine. PG is responsible for the taste and viscosity of vape liquid. VG increases the thickness of the vape liquid, making vape inhales denser. Nicotine is used as a stimulant with high addiction liabilities.

The customers responsibility

You as a customer are responsible for the safe use of any purchased products. If you are unsure on a product, contact us or consult your doctor before use. Uncle's Vape Co are not responsible for any harm, loss, or allergic reactions you may encounter by the misuse of our products.

Changes in products and our rights

All our products are tried and tested by us and only gets the thumbs up if we think it is of the best quality.

Changes may occur in our products as a result of changes in relevant laws and regulatory requirements. For example, our packaging and/or label design may change to ensure we are meeting the current laws.

Shipping

We use Royal Mail 48 and DHL next day services to ship all UK orders Monday to Friday. We aim to dispatch all orders within one working day of receiving payment. Any orders placed Monday to Friday (excluding bank holidays) before 1pm will be dispatched the same working day. You will receive an email from us to say that your order has been dispatched and is on its way to you.

Please be aware that is information is a guideline only. If you have not received your order by timeframe instructed on our delivery information page, please contact info@unclesvapeco.com

14 Day Return Policy

If you change your mind after receiving your order, please let us know straight away using one of the below contact methods. You have 14 days from the date of receiving your order to make us aware or return your order. Any returned goods must be in a re-saleable condition. We can not accept back any opened items with the seal broken.

Call Us: 0161 848 7788.

Mon-Fri 9:00-16:00 (Except Bank Holidays)

Email: info@unclesvapeco.com

Please state or have your order number to hand when contacting us.

If you change your mind, you will be liable for any return postage cost.

Once you have informed us that you no longer would like your order you have 14 days to return it to us. We recommend that you return the order to us using a tracked courier service and keep proof that the order was sent back to us.

Please return goods to:

Vape Liquid Solutions

Unit 1 Oakwood Trading Estate,

9 Mode Wheel Road, Salford, Manchester.

M5 5DQ.

We will make any refunds due to you as soon as possible and within 14 days of us receiving the goods back.

Faulty Items

In the unlikely event you receive a faulty item, please contact us as soon as possible at info@unclesvapeco.com and send the product back to us within seven days of receiving the faulty item.

Please return faulty items to:

Vape Liquid Solutions

Unit 1 Oakwood Trading Estate,

9 Mode Wheel Road, Salford, Manchester.

M5 5DQ.

Once we have the item back, it shall be tested, and we shall contact you regarding the fault.

Should we find that the product has been misused then the warranty on the product will be void.

Once we have received the product back, please allow 14 days for us to be in contact.

How to contact us

Uncles Vape Co
Vape Liquid Solutions

Unit 1 Oakwood Trading Estate,
9 Mode Wheel Road, Salford
M5 5DQ

Call Us: 0161 848 7788.
Mon-Fri 9:00-16:00 (Except Bank Holidays)

Email: info@unclesvapeco.com

2023 Uncles Vape Co. All Rights Reserved.