We aim to dispatch all orders within one working day of receiving payment. Any orders placed Monday to Friday (excluding bank holidays) before 12pm will be dispatched the same working day. You will receive an email from us to say that your order has been dispatched and is on its way to you.
We use DHL services to ship all UK orders Monday to Friday. DHL aim to deliver within 3 working days.
All orders will need to be signed for.
Track your DHL order here: https://www.dhl.com/global-en/home/tracking.html
You will receive your tracking number via email. This can also be found by logging into your account.
An example of a DHL tracking number is: 12345678912345
If you have not received your parcel from the times advised above, please contact us via firstname.lastname@example.org stating your order number.